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(Note: there is a space in between "printui.exe" and "/s")ĩ.) Look for HP Printer driver. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'Ħ.) Open up the run command with the "Windows key + R" key combo.ħ.) Type printui.exe /s and click Ok. However, you can follow the below steps to root uninstall and then reinstall the printer.ġ.) In Windows, search for and open Programs and featuresĤ.) In Windows, search for and open Devices and printersĥ.) In the Devices and Printers windows look for your HP printer. Meanwhile, I would like to inform you that there is no driver removal tool from HP. Have you performed any troubleshooting steps before posting?.What is the exact issue you are facing?.
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What is the exact model for your printer?.In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern. I assure you I will try my best to get this sorted. HP Instant to the HP Support Community!.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.It’s not at all user friendly even though I can still print. The frustration I have is the unknown timeframe for a fix because each time the firmware download fails, the printer goes offline and I have to physically reset it.
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Like the others here, my HP Smart App is indicating that its firmware is up-to-date, so why it’s trying to download anything is strange.įYI, my current firmware is the same (001.2243A) as others here with mine dated October 2022. However, I tried it and it still doesn’t resolve the repeated requests for a firmware update. This was followed by an elaborate partial reset procedure which I’ll include below. “There has been an issue with the firmware version for your printer, this problem will resolve by itself once we update the cloud service.”
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I have reported this to HP tech support and after having initially failing to understand what what happening I received this feedback:
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